Comfy bed, VIP customer service, excellent staff. Location is great, near the main cities around, specially Leicester. Food is amazing in the restaurant. Good quality breakfast. Very high cleaning standard. SPA facilities are great, water in the pool and jacuzzi in lovely warm temperature. Sauna and steam room very nice too. Parking availability and great wifi too. We loved everything, we had a great long weekend at the hotel.
Rogerio
maio de 2025
The area the hotel sits in was lovely, very pretty. The hotel had a good feel. Nice size hotel, the staff were excellent nothing was to.much trouble. The restaurant staff were the best, a special mention to.keira and Ava who worked this bank holiday weekend. The leisure centre was very good , the therapist Demi we had on Saturday for our treatments was excellent. when staying, make sure you check out facilities and the offer for afternoon tea. Highly recommended this hotel.
Charlotte
maio de 2025
It was very clean and we had everything we needed. Great staff and very helpful and polite, we had a slight leak in the bathroom and we was upgraded instantly without any fuss and without us asking. The leisure / spa facilities was great, great sized pool, steam & sauna rooms were of adequate size also the jacuzzi was large, great relaxing area/room off to the side of the pool which is a nice touch. Beds were comfortable and had no issues in getting a good nights sleep, bar area was nice with two different areas to chose from also an outside area with plenty of seats. Breakfast was great with fresh food being replenished when needed. We will definitely be coming back 10/10
Christopher
maio de 2025
well what can you say? We rocked up on the bikes and we're met at reception by an absolute star of a lady, she was genuinely friendly and so helpful, sets a great tone to the whole stay. Went to our room, which was large and clean, king size bed as well, dumped the kit and straight for food. We sat in the bar had a drink and ordered food, again the staff in their are great and friendly ..........WOW, now I'm a greedy man but the starter course of chilli nachos was huge, I struggled with the Chicken Swarmas but both courses were simply gorgeous. My veggie other half ordered the Mushroom burger and was equally impressed. Have added this hotel to my favs on booking com and will definitely be back.Never got to use the Leisure facilities but next time we will for sure.
James
maio de 2025
Everywhere was clean and beautifully decorated. Especially the lovely bar and restaurant. The food is amazing. Coffee is pretty good. I made full use of the spa. Super friendly staff. I left my sunglasses and phone charger and Anna has gone out of her way to let me know that she has them and they’re sending on to me this week. I have stayed here before many years ago and it’s even better now. Will be back for one of their 90s party nights with a friend 🤩
Julie
abril de 2025
Its an old Hotel and a little dated, however that became part of the charm!! But to be honest what made our mini break amazing was the staff!!! A real credit to your hotel!!! They couldn't do enough to make our stay amazing! From walking in to the reception for the first time and being greated with a genuine smile and welcome by the reception team to the bar /waitress lady who was just as welcoming! To the fitness center staff being just as amazing with Steven going over and above to make our stay brilliant!!! Even the house keeping team greated us with a friendly and enthusiastic " good morning " as we passed them in the corridor. Will definitely be back !!!!
Jeanes
março de 2025
The staff at the front desk were really friendly and welcoming. The room was clean and the bathroom seemed very clean to me. The stay included access to the swimming pool, jacuzzi, steam room and sauna which made it a really good deal. Would stay again on that basis!
Miriam
abril de 2025
What a lovely place to stay! We were greeted warmly, and the room was large. We had a bath with a shower over. It was a 10 minute walk to the next village, where there are 2 pubs that are worth the walk We walked back and ate at the hotel. The food was good quality and was hot. Breakfast in the morning was great. There was fresh fruit, yoghurt, and pastries. Toast and jam, or a full English. What's not to like. We would definitely stay here again.
Samantha
maio de 2025
Standard double room was spacious . Friendly staff , receptionist was a very pleasant and helpful . At the restaurant 12oz short rib dish was terrific and to die for . Scrambled eggs on monday morning one of best i have tasted . Big compliments to the chef Gym well equiped
Povilas
janeiro de 2025
Rooms were well decorated and clean, bathroom more than adequate, could have done with better access to electric sockets for kettle and hairdryer. Went to a Saturday night function where the food was quite good, breakfast was very good and the overall ambience in the hotel was very good
Michael
janeiro de 2025